Privacy-by-default platform, based in the European Union. Read more about our efforts and download our free legal documentation to learn all about how we do business.
All data processed by Flowmailer is safely stored in independently operating Dutch data centers (Amsterdam region). Customer data therefore never leaves the European Union. This makes Flowmailer 100% GDPR compliant. Any company domiciled in the European Union is entitled to transfer personal data through Flowmailer under the same rules as if it were to transfer data within their country (i.e. DSGVO).
ISO27001 is a specification for an information security management system (ISMS). An ISMS is a framework of policies and procedures that includes all legal, physical and technical controls involved in an organisation's information risk management processes to protect an organization's information in a systematic and cost-effective way.
Flowmailer has been ISO27001 certified for years, meaning our platform & data security has always been on a high level.
At Flowmailer, we follow the rules in the Code Email, issued by the DDMA, 2012. This code of conduct for email marketing focusses on the sending of unsollicited emails and has some overlap with GDPR law, i.e. the right to object. We encourage our customers to follow this code of conduct:
The sender of the email should be clearly recognisable;
The data subject should be informed the use of their data;
The subject should be able to opt out easily.
Transactional email is rarely considered when adding value to the customer journey, even though there is endless potential in them. Lifestyle and fashion brand Zusss is on a mission to unlock that potential. They connect with all their customers on a personal level and send them personalized recommendations. Read more about the Zusss case