The customer journey. A commonly used instrument linking your brand experience to the journey from prospect to customer. Unfortunately in most cases, it ends there. Unfortunate, because it is the customer - not the prospect- who represents the true value of your company. Flowmailer changes this. Our platform personalises all transactional mails easily and effectively. And we don’t stop there.
With Flowmailer, you can personalise transactional messages such as emails and adapt them to your brand identity. Our editor is easy to use, allowing you to add relevant topics such as events, campaigns, promotions and product introductions. Result is that your invoices, quotations and other transactional emails become a integral part of your customer’s brand experience.Request quickscan
Your customers are your most valuable assets. It is a time-honoured marketing wisdom that gaining a new customer costs far more than retaining an existing one. Therefore, it is worth the effort to carefully consider each customer engangement. Experience shows that a consistent brand image in both marketing email and transactional email contributes to loyalty, repeated purchases and customer value. Flowmailer offers you the possibility to guarantee this consistency in brand image.Request quickscan
Sometimes, your customer can’t be reached through email. They might, for example, have a new email address. No problem because your transactional messages can also be sent via print, SMS and push. If your customer is multi-channel, then your company has to be multi-channel too. It’s important that your message reach the customer. After all, customers don't care that you were not able to reach them.
Flowmailer offers you the possibility to be flexible in the use of the channels that your customer uses. And this only for one reason: you want to be certain that your customers receive their invoices and all those other important messages.